I didn't know to return the equipment, nothing received from Mediacom ever mentioned it, I left the old modem and cable box in the apartment. The apartment was completely renovated, and the equipment removed, the apartment manager has no knowledge of where they are. I never got a call, or email, or letter from Mediacom about returning the equipment, and again, the Mediacom person on the phone one week before I moved never said a thing about it.
So rather than hear from Mediacom, they turn it over to a collection agency, that now wants $550 for the two items.
I agreed (in conversation with the agency, and additional calls to Mediacom) to pay for the cable box-but not the modem. It's nine years old, wouldn't be reused by Mediacom, and is a dinosaur piece of equipment. I find fault with Mediacom for not telling me to return the equipment when I called them prior to moving, and for charging me for a modem that is out of date and doesn't work. I find fault with Mediacom for not accepting my offer of $440. I believe Mediacom must have countless instances where they pick up profit by very carefully NEVER reminding people that the equipment must be returned, even when speaking to them on the phone when they cancel service.
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